Services / Leads fall through the cracks
Every new lead hears back in minutes.
A reply goes out while they're still looking, then reminders, rebooking and a nudge to your team. Nobody has to watch the inbox.
- A wellness franchise: a new franchise inquiry gets an instant email and text, round-robin booking, reminders and no-show recovery, plus a 90-day nurture, built around the federal franchise rules so nothing promises what it can't. 22 emails, 13 texts and an 11-stage pipeline. Brought in by the franchise's consulting firm.
The problem
Leads go cold while they wait.
When someone fills in your form, they're often filling in two or three others. Whoever answers first usually wins.
In most businesses the lead waits for someone to have a free minute, gets one reply, and hears nothing after that.
You already paid to get them to raise a hand. Follow-up is the cheapest place to stop losing them.
How it works
Lead follow-up system, start to finish
- 01Connect every sourceWebsite forms, ad forms and booking requests all flow into one place in your CRM.
- 02Reply in minutesA text goes out within a minute, in your voice, and keeps the conversation going until they answer or opt out.
- 03BookIt asks your qualifying questions and books good fits straight into your calendar. Others go to your team.
- 04Remind and rebookReminders before every appointment, and a rebooking sequence for anyone who doesn't show.
What one leak is costing you
Put in your own numbers. I use the same math on the call, so you'll already know the answer.
Lost every month
$9,600
$115,200 a year, at most
Example inputs. The math is leads × share × value, so it assumes every one of them would have bought. Treat it as the ceiling.
What you get
Find out how long your leads wait.
In the audit I fill in your form and time the reply. $250, credited to the build.